TERMS OF USEWelcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ldl restorations, LLC's relationship with you in relation to this website. The ldl restorations, LLC' or 'us' or 'we' refers to the owner of the website whose registered office is 2324 N. Batavia St #116, Orange Ca 92865. The term 'you' refers to the user or viewer of our website.The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

Remake Policy, Limited Warranty, and Zirconia Warranty/Replacement Policy
No Fault Remake Policy
LDL Restorations, llc is pleased to process all remakes or adjustments, of the below identified devices that are manufactured by LDL Restorations, llc. , at no additional charge if requested within the warranty period and accompanied by the return of the original device, as described in further detail below.

Limited Warranty/Replacement Policy/Limitation of Liability
Ldl restorations, llc. (“the lab”) warrants that all dental devices (a “device”) are made according to your specification and approval in the belief that the device will be useful and MAKES NO OTHER WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT AS OTHERWISE EXPLAINED IN THE THE PERFORMANCE REPLACEMENT POLICY DESCRIBED BELOW. Subject to the return of a device that is placed and then fails, the lab will repair or replace the device without charge for the cost of materials and workmanship or refund the original price paid, at the lab’s option, as follows:
  • Zirconia restorations, including restorations over implants, manufactured by the lab are warranted for the life of the patient originally receiving the restoration from the date of placement. This limited lifetime performance warranty shall apply to direct end-user customers (treating clinicians) only.
  • Custom implant abutments manufactured by the lab are warranted for the life of the patient originally receiving the restoration from the date of placement (including replacement of a device that was made by the lab that was attached to said abutments).
  • Porcelain to metal; ceramic to metal; all ceramic (except BruxZir Zirconia, as described and noted above); all metal; single‐unit inlay, onlay and crown composite resin final prosthetics; screw‐retained crowns and bridges; and milled implant bars manufactured by the lab, up to 7 years.
  • Composite resin bridges (excluding Maryland and inlay/onlay bridges) manufactured by the lab up to 5 years.
  • Mandibular advancement devices manufactured by the lab up to 2 years if the failure is due to defects in materials or workmanship.
  • Dentures and including screw-retained dentures but excluding immediate and provisional dentures manufactured by the lab up to 1 year if the failure is due to defects in materials or workmanship.
  • Thermoformed appliances, thermoformed splints and the Comfort3D Bite Splint if the failure is due to defects in materials or workmanship, Maryland and inlay/onlay bridges, and provisional partials manufactured by the lab up to 6 months.
  • Provisional implant prosthesis manufactured by the lab up to 60 days.
  • Immediate and provisional dentures, partials, and all other dental devices manufactured by the lab up to 30 days if the failure is due to defects in materials or workmanship.
This warranty is exclusively for your benefit, is not transferable and does not extend to any patients. You agree to pay all other costs of adjustment, repair and replacement of a device, including any chair time. Except where prohibited by law, the lab WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGES ARISING FROM THE USE OF A DEVICE, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL, regardless of the theory asserted, including warranty, contract, negligence or strict liability and if such disclaimer is not permitted by law, the duration of any implied warranty is limited to 90 days from the date of delivery. In the event of a dispute and absent an amicable resolution the parties mutually agree to waive class actions in favor of mandatory individual arbitration of claims under this limited warranty in and in accordance with the laws of California and the Federal Arbitration Act (“FAA”) to the maximum extent permitted by law. The lab does not guarantee the performance of independent carriers used to transport the devices.

CANCELLATIONS
For all orders that are canceled prior to items shipping, no delivery fee will be charged, and the item will be credited in full.  For special orders or custom orders such as dental prosthetics, all costs incurred by LDL restorations, llc. for the return will be charged or the work completed up to the time of the cancellation will be charged prorated from the initial purchase price.

NOTWITHSTANDING THE ABOVE, YOU UNDERSTAND AND AGREE THAT THE LAB WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES RESULTING FROM OR IN ANY WAY CONNECTED TO YOUR RELATIONSHIP WITH THE LAB, WHETHER FORESEEABLE OR NOT AND HOWEVER CAUSED TO THE MAXIMUM EXTENT PERMITTED BY LAW. SOME JURISDICTIONS EITHER DO NOT ALLOW OR PLACE RESTRICTIONS UPON THE EXCLUSION OR LIMITATION OF DAMAGES IN CERTAIN TYPES OF AGREEMENTS; FOR THESE JURISDICTIONS, THE AFOREMENTIONED LIMITATION ON LIABILITY SHALL BE TO THE MAXIMUM DEGREE PERMITTED BY APPLICABLE LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU AGREE IN ANY EVENT THAT THE LAB’S TOTAL LIABILITY TO YOU FOR ANY OR ALL OF YOUR LOSSES OR INJURIES FROM THE LAB’S ACTS OR OMISSIONS, REGARDLESS OF THE NATURE OF THE LEGAL OR EQUITABLE CLAIM, SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO THE LAB FOR THE DEVICE(S) AT ISSUE.